Statement of Joseph L. Puente Regarding Events
from August 26 through September 21, 2005
My name is Joseph L. Puente and I am a veteran, having served in the U.S. Navy for five years, living in Moroni, Utah. Ive also been struggling for many years with depression and anxiety and Ive had to turn to the Veterans Administration for treatment of these ailments.
The V.A. has entered into a contract with the Central Valley Medical Center in Nephi to treat veterans locally (including Sanpete County, where I reside). The Central Valley Medical Center has a clinic in Fountain Green. Thats where I was instructed to go for my medical checkups and prescription refills. I was satisfied with the medical treatment I had received, however, I have repeatedly had some very negative experiences with one particular staff member at the Fountain Green Clinic, Angie Kaibetony. I have only seen her working at the reception desk. I am unaware of any other qualifications or duties she may have. All I do know is that she has a very hostile demeanor, at least toward me. Though I have talked to other Fountain Green patients who have had similar experiences.
I made an appointment with the Fountain Green Clinic for August 26 at 10:30 AM. When I arrived for the appointment, Ms. Kaibetony insisted that I did NOT have an appointment despite the fact that my name was clearly on the schedule.
The misunderstanding was around my status as a V.A. patient. I had not been to the clinic in about a year and I forgot that I had to make my appointment through the V.A.
Regardless of that error on my part, I still had an appointment with the physician assistant and the details of who was going to pay for the visit was really none of Ms. Kaibetonys concern. However, Ms. Kaibetony decided to make an issue of it and just kept saying over and over that I had no appointment. I was angered by this, I think justifiably so, and I told Ms. Kaibetony that I wanted to speak with the physician assistant, Molly Brotherson, about it. Ms. Kaibetony then threatened to call the police (she did not follow through on that threat).
Mrs. Brotherson, came out and spoke with me and resolved a concern I had over my prescription medication and I agreed to reschedule my yearly medical checkup appointment through the V.A. During this time, Ms. Kaibetony and another staff member, insisted on hovering around Mrs. Brotherson and myself which made me very uncomfortable.
On September 1, I called the Fountain Green Medical Clinic. My call was taken by Ms. Kaibetony and I told her that I just wanted to confirm the time of my appointment. she confirmed for me that my new appointment, made through the V.A., was at 9:00 AM.
Since mid July of 2005, my car has not been registered or insured due to my financial circumstances. On the morning of September 2, my friend and neighbor, Joseph Simpson, gave me a ride to the Fountain Green Clinic on his way to an appointment in Provo. Mr. Simpsons appointment required him to leave Moroni at 8:00 AM so I arrived at the Fountain Green Clinic around 8:15 AM. I had my dog and a tote bag with me and at Mr. Simpsons suggestion, I decided to take my dog for a walk to the nearby park since I had the time before my appointment. I decided to leave my tote bag by the door. It contained a magazine, some manuscripts and a camera. I placed a note on the bag that read Back at 9:00 - Joe Puente. Since I left a note with MY NAME and my return time, I figured there would be no problem.
I learned, through an affidavit by Ms. Kaibetony dated September 20, 2005, that she observed my arrival at the clinic as she was attending to a personal matter in the vicinity. Ms. Kaibetony then came to the clinic, saw my bag and read my note. She then called the police.
When I returned a few minutes before 9:00 AM, I found the staff, including Mrs. Brotherson and Ms. Kaibetony, outside of the building. I was told that the police were called. Mrs. Brotherson asked if the bag was mine. I said that it was and gladly showed her the harmless contents. She and I agreed that this was a simple misunderstanding. I then asked her if she had not read my note. She said she hadnt but Ms. Kaibetony HAD. I thought that bit of information was kind of suspicious. If Ms. Kaibetony read my note, she must have known the bag was mine. The fact that she saw me arrive earlier (as stated in her affidavit) would support that.
I went into the clinic and, in an attempt to inject some levity into an otherwise tense situation, I joked about my bag not ticking. I set it on a table. I then went into an examination room. Ms. Kaibetonys affidavit states that when the police arrived, they inspected my bag WITHOUT requesting permission from me to do so. My tote-bag is my personal and private property. They also did not have a warrant to inspect my bag. The fact that Mrs. Brotherson inspected the contents herself, with my permission, would have negated any imminent threat the police might have used to justify looking into my bag. If Mrs. Brotherson had not inspected my bag, no one would have been permitted to enter the facility. The actions of the Sheriffs department were in direct violation of my civil right to privacy.
When I came out from my checkup, I saw Sanpete County Sheriff Kay P. Larsen and a deputy waiting WITH Ms. Kaibetony. I did not see them enter the building and at the time, I was unaware that they had inspected my bag. They took me into an examination room and started berating and browbeating me over post 9/11 etiquette. I told them it was a mistake and that it wouldnt be repeated. The officers then started lecturing and accusing me about the misunderstanding I had with Ms. Kaibetony the previous week. The deputy accused me of Dropping the F-Bomb (i.e. saying fuck) on Ms. Kaibetony. This really confused me because I never said such a thing to her.
I was not charged with any crime. No formal complaint was lodged. Once the authorities knew that there was no bomb in my tote bag, that should have been the end of it. If no crime was committed, there was no need to talk to me, let alone harass and intimidate me and invade my privacy.
It is my belief that Ms. Kaibetony DELIBERATELY did not tell the Mrs. Brotherson that the note on my tote bag was from me and that she called the authorities to try and get me into some kind of trouble in retribution for the problem we had at the time of my last appointment. Ms. Kaibetony did not call the police on August 26, despite her threat, nor did she call the police or file a formal complaint after I had left on the 26th. If she had, I would certainly have been notified. Obviously, as long as the Sheriffs Department was at the clinic for an erroneous bomb-threat, Ms. Kaibetony took advantage of the opportunity to complain to them about the misunderstanding we had the week before. Of course, when the Sheriff and his deputy related her version of the events to me, she seemed to have embellished the story a bit.
Again, I was not charged with a crime. Ms. Kaibetony did not file a formal complaint, thus the Sheriff and his deputy had no genuine need to talk to me, let alone, as I have written above, to harass and intimidate me. I would not be surprised if Ms. Kaibetony had specifically asked them to do it.
I tried to address these problems with The Central Valley Medical Center and with Ms. Kaibetony directly. On September 6, I wrote a letter to Patty Banks, the director of Human Resources for The CVMC, concerning Ms. Kaibetony and her unprofessional behavior. I asked that, as a professional courtesy, Ms. Kaibetony be counseled by her supervisor about her behavior.
I also wrote a letter to Ms. Kaibetony herself trying to explain to her how I felt about the way she treated me, apologizing to her for whatever her perceptions of me were on August 26 and asking her to acknowledge her role in the situation and for an apology. I have not heard back from her directly.
The following week, on September 14, I received a certified letter from the V.A. Medical Center in Salt Lake City. It contained a U.S. District Court Violation Notice charging me with Disorderly Conduct. The date of the alleged incident was August 26, 2005. The post mark on the envelope was September 12, more than two weeks after the alleged incident (my first appointment at the Fountain Green Clinic).
I called Officer William Lyzenga at the V.A. Police office at the Salt Lake Medical Center to find out more about the charge. Through him, I learned that the charge was filed on September 7. Mr. Lyzenga would not tell me who filed the report and that I would have to petition the court for that information. When I asked him for a copy of the report and the complaintants statement, he referred me to the Medical Information Release department of the V.A. (a bureaucratic monolith Ive dealt with before that isnt known for speedy service) and that they would have to request a copy of the report from the Chief of V.A. Police, Bill Cowley. It struck me as odd that I would be instructed to address my concerns with the medical records department only to ask them to speak with the Chief of V.A. Police. It seems an unnecessary and superfluous step. Nevertheless, I sent a written request to that office.
I can only assume that Ms. Banks and Ms. Kaibetony received my letters on September 7 (I mailed them on September 6). If this is indeed the case and if Ms. Kaibetony is the one who filed the disorderly conduct charge with the V.A., it would appear that she did so in retaliation for my letter.
I called Mrs. Brotherson to tell her about the Disorderly Conduct charge and to ask her if she knew anything about it. She said she did not and suggested I talk with Ms. Kaibetonys supervisor, Susan Graham. Mrs. Brotherson then gave me Ms. Grahams office telephone number.
I tried to speak with Ms. Graham and Ms. Banks, on September 16 but I was only able to leave voicemail messages for them and none of my calls were returned. I tried speaking to different administrative personnel at the Central Valley Medical Center to make sure Ms. Graham or Ms. Banks were not on vacation or had the day off, (which might have explained my inability to reach them) and with the hope that someone would speak with Ms. Banks or Ms. Graham personally to let them know I needed to talk with them. I was then transferred to their respective voicemail systems again and was soon told (in the case of Ms. Graham) that she had left for the day (this was around 2:15 in the afternoon). Either my attempts to contact them were very poorly timed or they were specifically trying to avoid talking to me.
The following Monday, September 19, I tried one last time to reach Ms. Graham and left a voicemail message stating that I just wanted to confirm some dates with her and that if she didnt want to speak with me, I would have to go forward with the information I had. I then wrote a letter to State Senator Darin Peterson requesting his assistance with this matter since my problems involved both a business and a law enforcement agency within his congressional district.
Two days after I mailed my letter to Senator Peterson, on September 21, a representative from the Sanpete County Sheriffs department came to my home to serve me with a restraining order prohibiting me from contacting Ms. Kaibetony. The restraining order also prohibits me from going near Ms. Kaibetonys home (which I have never been to. I dont even know where its located) and The Fountain Green Medical Clinic when Angie is there. However, pages three (3) and eight (8) of the injunction state that I am barred from speaking to Susan Graham, the petitioners supervisor, who would more than likely be filling in for the petitioner when she isnt at work. According to this injunction, if I walk into the clinic and say to Susan Graham, Im here for my appointment, legally, she has the right to call the police and have me arrested. Assuming I can confirm an appointment without SPEAKING to the supervisor (be it through sign language or semaphore, I guess) Im also barred from speaking to Molly Brotherson, my physician at the time. If I couldnt talk to my physician how was I supposed to be treated for my medical needs?
This injunction also states that I am barred from contacting Patricia Banks, the Director of Human Resources for the Central Valley Medical Center. I wrote a letter to her on September 6, bringing the petitioners unprofessional behavior to her attention and requesting that she be counseled by her supervisor. Patricia Banks is the person who notarized the petitioners affidavit and injunction. If I were mistreated by an employee of the Central Valley Medical Center again, regardless of what office I went to for treatment, according to this restraining order, Im not allowed to complain about it. I just have to sit there and take it. Considering the treatment that I have endured from certain staff members of The CVMC, I have chosen to receive my medical care from the VA Medical Center in Salt Lake City.
That I am restrained from going to Ms. Kaibetonys house I find ridiculous. As Ive stated above, I am presently not driving. I cant even leave the town of Moroni without making special travel arrangements and when I do it is only to attend church on Sunday in Ephraim and to do my volunteer work in Mt. Pleasant. The no only thing that would require me to go to Fountain Green would have been a medical appointment but since Im barred from talking to my physician, why would I even bother going? The question is now moot for reasons already stated.
I have read every word of the Ex Parte Civil Stalking Injunction that I received. It contains the aforementioned affidavit by Ms. Kaibetony that is not completely accurate, to say the least and slanderous to simply call it what it is.
If I may highlight a few sections of it here:
The packet includes a copy of an injunction dated September 20 that was notarized by Patricia E. Banks, the same Patty Banks who is the H.R. Director for The Central Valley Medical Center and is named in the Restrain the Respondent from contacting section of the order.
Apart from portions of the Specific Acts Supporting Allegation of Stalking whose details have been exaggerated or taken out of context, Ms. Kaibetony perjures herself in her own affidavit (which the Specific Acts document is based on).
Item 14 states: He [Mr. Puente] called FGMC [Fountain Green Medical Clinic] that Thursday (the day before his Friday appointment). I answered his call and recognized his name on my offices caller ID. He asked me what time the FGMC opens. I told him at 9:00.
I did NOT ask her when the clinic opened. I called to confirm my appointment, which was at 9:00 AM on September 2. As I stated above, a friend drove me to the clinic but his appointment was earlier than mine, so I was about 45 minutes early. This was explained to Ms. Banks in my letter to her. Since that letter is included in the injunction paperwork I received, it would seem that Ms. Kaibetony was aware of the situation as well. However, in her affidavit, she writes in item 19: Mr. Puente absolutely knew the time of his appointment and the time FGMC opened. It is my OPINION that he put his duffle bag on the doorsteps early just to harass me. (emphasis added)
In fact, until September 2, I did NOT know that the clinic didnt open until 9:00 AM. I had brought a magazine and some other reading material in my tote-bag (which is considerably smaller than and difficult to confuse with a duffle bag) to read in the waiting room. My friend, Joseph Simpson, who drove me to the appointment suggested that I take my dog for a walk to the nearby park. And thats exactly what I did. Were I not limited to getting rides from my friends, I would have come to my appointment no more than five minutes or so early, not forty-five minutes.
I find it ironic that the petitioner claims to be on edge and experiencing severe anxiety, This entire experience has had a physically negative effect on me. Since September 2, I have felt ill, had headaches and digestive problems, anxiety and insomnia. I have missed opportunities to attend church and a premiere event in Sandy that I had been looking forward to for months. I have also been unable to effectively work with my community non profit organization. With the start of the new school year, when I am most active in the community, Ive been forced to dial back my efforts to accommodate the illness and the stress of the situation that I have been dealing with. I was able to attend one engagement on September 15, but the rest of my day was spent at home feeling ill. My clinical depression and general anxiety disorder, for which I went to the Fountain Green Medical Clinic for treatment, has been aggravated because of the events and accusations put into motion by the petitioner herself, to the point that I was hospitalized at the VA Medical Center for two weeks in November for Depression, Anxiety and suicidal ideation. I would also like to point out that the petitioner may have access to my medical records. She may very well have known what ailments I suffer from and thus know how she might gain a psychological, if not legal, advantage over me with her actions. That she claims to fear that she might run into me wherever she goes is ridiculous because, again, I am not driving.
I am not a lawyer, but when I was in the Navy, I swore an oath to defend the Constitution of the United States, including the Bill of Rights which guarantees my rights to freedom of speech and to privacy. My civil rights were violated on September 2, 2005, by Sheriff Kay P. Larsen when he ignored my Fourth Amendment right to privacy and inspected my personal property WITHOUT due process.
When I wrote my letter to Ms. Banks, which is my right under the First Amendment, bringing Ms. Kaibetonys professional deficiencies to her attention, I expected these deficiencies to be addressed so that situations like those that occurred on August 26 and September 2 would not be repeated.
Instead of addressing the problem with Ms. Kaibetony, Ms. Banks and Ms. Graham appear to have allied themselves with her in an attempt to disparage my character and enter it into the public record.
Joseph L. Puente
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